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Support FAQ

I didn't get the email with the game download info!

If you still haven't received the email after a reasonable amount of time (like 1h), drop us a line at support@bugfactory.fi and we'll sort you out as asap as possible. Also make sure you have checked your spam folder or similar for the email.

My Game Doesn't Start!

Have you installed the latest DirectX Runtimes?

I've lost my installation key!

Tough luck! Nah, just kidding.
Send us an E-mail to support@bugfactory.fi (you'll have to be the person who paid for the game), and we'll resend the installation key.

Other problems?

Just send us an E-mail to support@bugfactory.fi and we'll do our best to answer your questions!

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